Senior Key Account Manager – Cambridgeshire
Position Type
Full Time
Location
United Kingdom
Salary
£50,000 base
Sector
CEM
Working Model
Hybrid
An exciting opportunity has arisen for an experienced and commercially driven Senior Key Account Manager to join an established and growing organisation within the electronics industry, based in Bedfordshire. With one day working from home, this senior position is ideal for a confident, hands-on professional who combines strong technical knowledge with commercial expertise, customer relationship management and team leadership.
The successful candidate will take ownership of key strategic customer relationships, lead commercial negotiations and oversee day-to-day site operations through a small, dedicated team. Working closely with senior management and wider Group functions, the role offers significant autonomy and responsibility, with the opportunity to influence business performance, strengthen customer partnerships and drive operational improvements.
This is an excellent opportunity for an experienced electronics industry professional looking to take the next step in their career, combining strategic account management, commercial decision-making and operational leadership within a well-established and growing business.
Key Responsibilities
- Take full ownership of key customer accounts, developing and maintaining strong, long-term strategic relationships.
- Lead commercial negotiations, ensuring mutually beneficial agreements that support profitability and business growth.
- Develop a comprehensive understanding of customer objectives, product portfolios, technical requirements and supply chain operations.
- Act as the senior point of contact for key customers, managing commercial discussions, resolving escalated issues and ensuring exceptional service standards.
- Identify opportunities to strengthen customer partnerships, improve account performance and support future business development.
- Lead, manage and support a small team, promoting accountability, operational efficiency and consistently high performance standards.
- Oversee day-to-day operations at the Colmworth site, ensuring activities are managed effectively and business objectives are achieved.
- Collaborate closely with wider Group departments and senior management to ensure alignment with company strategy and operational requirements.
- Drive continuous improvement across customer management, internal processes and team performance.
- Take ownership of key commercial and operational decisions, demonstrating sound judgement, professionalism and a proactive approach to problem-solving.
Requirements
- Proven experience within the electronics industry, ideally gained in electronic component distribution, electronics manufacturing or a related technical environment.
- Strong technical understanding of electronic components, products and applications, with the ability to interpret customer specifications and requirements.
- Demonstrable experience in a senior commercial, key account management or customer-facing leadership position.
- A successful track record of managing and developing strategic customer relationships, ensuring long-term partnerships and commercial growth.
- Excellent negotiation skills, strong business acumen and the confidence to manage complex commercial discussions.
- Previous experience leading and developing a small team, maintaining high performance standards and driving continuous improvement.
- Strong leadership qualities, with the ability to make informed decisions, challenge constructively and take full ownership of responsibilities.
- A proactive, solutions-focused approach, with the confidence to resolve challenges and manage competing business priorities.
- Excellent organisational skills, attention to detail and the ability to ensure commitments are delivered accurately and on time.
- Strong interpersonal and communication skills, with the ability to engage effectively with customers, colleagues and senior stakeholders.
- A commercially driven, self-motivated and accountable individual who thrives in a hands-on leadership role.
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